High Street, Arnold, Nottingham, NG5 7BQTel: 0115 883 2330
Routine repeat prescription requests require at least 3 working days’ notice to ensure safe prescribing. It may then take additional time for your pharmacy to process prescription. Please check with them before going to collect it, if you’re unsure. You may request repeat prescription up to maximum 10 working days’ in advance.
If you urgently need medicine and if it's not possible to arrange from the Surgery, you may be able to get it from your local pharmacy subject to certain conditions. You can read more about it by clicking here.
Repeat medication are the medications the doctor has clinically assessed as stable long-term medications, and therefore appropriate to be added to your repeat medication list.
You can order your repeat prescription online via this website by simply following the links on this page as above. This will take you to SystmOnline or NHS App where you can request repeat prescriptions.
Alternatively, you can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or dropping it in the prescription box located near the Surgery front entrance or handing it in at the Surgery reception.
If you enclose a stamped self addressed envelope we will post your prescription to you.
If you have any prescription related queries please call us on 0115 883 2330 between 10 am and 12 noon, Monday to Friday and select Option 2 from the main menu options.
Acute medications are medications that have been issued by your GP but not added to your repeat prescription list. This could be for several reasons, for example: it is a new medication that the GP needs to monitor for a period of time to ensure that it is appropriate before adding to repeat; it is a short-term medication that should not be needed regularly; or it is a high-risk medication that the GP wants to monitor more closely, thus is not appropriate for repeat prescribing.
If you wish to order a medication that is not on your repeat list, you can put a request for this to your doctor using our usual ordering methods ( online, or by paper request either handed into Surgery or using the prescription box at the front entrance ) however as it is not on your repeat there is no guarantee the doctor will issue this medication, or within the 3 full working days' time frame; the decision to issue the acute medication is at your doctor’s discretion, and he or she may not be happy to do so.
We do endeavour to get your prescription to you as efficiently as possible, but safe prescribing of medication is essential.
Patients on repeat medication will be asked to contact either a doctor, clinical pharmacist or practice nurse at least once a year to review these regular medications.