We have now started a Same Day ‘Sit & Wait’ Clinic which will run each morning on a Monday, Tuesday and Friday from 8am until 10:30am. You do not need an appointment, just walk in where the clinic will provide you with sit and wait access to assessment, advice and treatment of an urgent health problem.
On arrival to the surgery, please kindly present to the reception desk where you will provide the receptionist with your name, date of birth and address as well as a brief history of your presenting problem. This information is needed in order for the clinical team to decide on who will need clinical priority. If you wish for your information to remain private, there is a side room you can go into to give your information to one of the receptionists. Please note there may be a long queue of patients waiting to check-in so; your patience is greatly appreciated.
Depending on your health problem, you will be seen by a GP, Advanced Nurse Practitioner or Practice Nurse.
The clinic is not able to offer assessment and treatment and is not appropriate for the following health conditions: -
- Suspected broken bones – we have no x-ray facilities.
- Open wounds or cuts that may require suturing (stitches) - we have no suture facilities.
- Routine / on going health issues e.g. blood tests/suture removal/health follow-up - please arrange a routine appointment with GP / nurse of choice for these.
- Dental problems – please visit your dentist who will be able to advise and treat the problem.
- Emergencies such as chest pain, severe shortness of breath or loss of consciousness – please dial 999 in the first instance.
To enable this service to run effectively, we can only discuss and treat one problem.
When all is running well, the average wait time is 30-45 minutes. Some people will wait no time at all. When there have been patients with complex issues, the wait time can be longer.
If you have an urgent health problem on a Wednesday or Thursday or at any other time ( till 6.30 pm ), please contact reception who will need to take as much information as possible so the Duty Doctor can review you and decide the best course of treatment. You may be directed to an appointment with a GP or one of our nurses or the doctor may call you to see if help can be given over the phone.
Please remember there are other options to consider if your health problem is minor and you are not able to attend the surgery.
Pharmacy First is able to treat conditions ranging from earache to vaginal thrush and you do not need to make an appointment to join and access this service.
NHS 111 (free phone line), you can speak to a trained advisor who can then direct you to the best medical care.
Where else can you be Seen and Treated?
Please remember the Urgent Care Centre in Nottingham is funded and supported by all the Nottingham GPs and is available to all patients for urgent non-life threatening conditions. Call them on 0115 883 8500 or visit Nottingham Urgent Care Centre website for more information. The Urgent Care Centre is open every day of the year including weekends and bank holidays between 7 am and 9 pm. You do not need an appointment, just walk in. The Urgent Care Centre aims to see 98% of people attending the service within 4 hours. There are also many conditions that can be treated by pharmacies. Ask your local pharmacist for advice.
Visit www.nhs.uk/choosewell for more information on choosing the right NHS service for you.
Visit https://www.nhs.uk/conditions/ which provides a Health A-Z guide to treatment and conditions.